Canterbury Care are a care group with registered homes in England and Scotland that provide high quality care for people on a residential, respite and day care basis.
In 2006 Canterbury Care outsourced their payroll to Dataplan and we took over 11 of their homes with 500 employees. Jill had already worked with Dataplan at her previous role when she controlled the payrolls for Highfield Care Home Group.
The Canterbury Care homes use Dataplan’s secure online payroll portal, ePaysafe to send through their payroll data and to check and approve the payrolls. Through ePaysafe, they also keep an archive of past payrolls and a suite of custom reports.
In addition to the team at Dataplan processing the payrolls, Jill has regular contact with Stewart Waddell our Payroll Manager who makes sure they are receiving the high levels of service that is our standard.
"The Care industry does pose challenges for payroll with high proportions of overseas workers, complex shift patterns and a higher than normal staff turnover. Dataplan handle this and everything else we throw at you extremely well. One of the new features you have introduced since we started with you is your ePaysafe website. This is just a breeze to use and helps me cut down on the paper trail that payroll always seems to create. We can send payroll information to you, have it processed and agreed for payment on the same day. Having the historic payroll reports available at any time is really useful too."
